At CodingStella, we strive to provide high-quality digital products and excellent customer service. We understand that circumstances may arise where you need to cancel your order or request a refund. Please read the following cancellation and refund policy to understand our guidelines and procedures.
In Case, If you’ve made a double payment, we’ll process the refund within 6-7 days.
All refund will be credited within 6-7 business days.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 6-7 Days.
Late or missing refund
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Cancellation Policy
Digital Products
Since our products are digital and accessible immediately upon purchase, cancellation requests are typically not applicable. However, if you accidentally make a purchase or have concerns about your order, please contact our customer support team, and we will do our best to assist you.
All refund will be credited within 6-7 business days.
Refund Policy
Digital Products
Due to the nature of digital products and their instant accessibility upon purchase, we generally do not offer refunds once a digital product has been downloaded or accessed. However, if you encounter technical issues or have concerns about the quality of the product, please contact our customer support team within 6-7 days of purchase, and we will evaluate your request for a refund on a case-by-case basis.
Exceptions
- Non-Delivery: If you have not received your digital product within a reasonable timeframe (e.g., due to technical issues or email delivery failures), please contact our customer support team for assistance. We will work to resolve the issue and, if necessary, provide a refund.
- Duplicate Purchases: In the event of accidental duplicate purchases of the same digital product, please contact our customer support team for assistance. We will review your request and provide a refund for the duplicate transaction, subject to verification.
Contact Us
If you have any questions or concerns regarding our cancellation and refund policy, please contact us at through our Contact Us page.